Shipping policy
Shipping Policy
Last Updated: June 24, 2026
At PitchBlessed, we are committed to delivering your order safely and efficiently. This Shipping Policy outlines important information regarding order processing, shipping timelines, delivery expectations, and tracking.
Order Processing
All orders are processed within 1–3 business days after payment has been successfully received and verified.
Orders are not processed, shipped, or delivered on weekends or public holidays.
During peak seasons, promotional events, or periods of high demand, processing times may be slightly extended. If there is a significant delay in processing your order, we will notify you via email.
Shipping Times
Delivery times vary depending on your location and shipping destination.
Estimated Delivery Times
| Region | Estimated Delivery Time |
|---|---|
| United Kingdom | 5–10 Business Days |
| Europe | 7–15 Business Days |
| United States & Canada | 7–15 Business Days |
| Australia & New Zealand | 7–18 Business Days |
| Rest of World | 10–20 Business Days |
Please note that these delivery estimates are provided as guidelines only and are not guaranteed.
Shipping times may be affected by customs inspections, carrier delays, severe weather conditions, public holidays, or other unforeseen circumstances beyond our control.
Shipping Costs
Shipping rates are calculated at checkout based on your delivery location and selected shipping method.
From time to time, PitchBlessed may offer free shipping promotions. Any applicable shipping discounts will be clearly displayed during checkout.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information.
Please allow up to 48 hours for tracking information to become active within the carrier's system.
If you do not receive tracking information within a reasonable timeframe, please contact our support team.
International Shipping
PitchBlessed ships to customers worldwide where shipping services are available.
For international orders, customers are responsible for any applicable:
- Customs duties
- Import taxes
- VAT
- Brokerage fees
- Other government-imposed charges
These fees are determined by your local customs authority and are not included in the purchase price or shipping charges unless otherwise stated.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping and contact information at checkout.
If you notice an error in your shipping address after placing an order, please contact us immediately at info@pitchblessed.com.
While we will make every effort to update your information before shipment, we cannot guarantee address changes once an order has entered processing or has been dispatched.
PitchBlessed is not responsible for orders delivered to incorrectly provided addresses.
Lost, Delayed, or Stolen Packages
While we work with trusted shipping carriers, delivery delays may occasionally occur due to circumstances outside our control.
If your package appears delayed, lost, or missing, please contact us and we will assist in investigating the issue with the carrier.
PitchBlessed is not responsible for packages that are marked as delivered by the shipping carrier but are subsequently lost, stolen, or misplaced.
We recommend contacting your local carrier and checking with neighbors or building management before reporting a package as lost.
Damaged Items
If your order arrives damaged, please contact us within 48 hours of delivery.
To help us resolve the issue promptly, please provide:
- Your order number
- Photos of the damaged item(s)
- Photos of the shipping packaging
- A brief description of the damage
Our team will review the claim and work toward an appropriate resolution.
Multiple Shipments
In some cases, items within the same order may be shipped separately due to:
- Product availability
- Warehouse locations
- Packaging requirements
If this occurs, you may receive multiple tracking numbers and deliveries.
There will be no additional shipping charge for split shipments unless otherwise stated.
Customs & Import Regulations
Customers are responsible for ensuring that products ordered comply with local import regulations.
PitchBlessed is not responsible for packages delayed, held, or confiscated by customs authorities.
Any customs-related charges remain the responsibility of the customer.
Contact Us
If you have any questions regarding shipping, delivery, or order tracking, please contact us:
PitchBlessed
Email: info@pitchblessed.com
Address:
United Kingdom
We are committed to providing a smooth, reliable, and transparent shipping experience for every customer.